FAQs

If you're a customer

Be our guest. The more you know the better when you're ready to make a decision. There's no hard sell and you're in control.
Price is a major factor in any buying decision, but you're choosing based on the whole experience. For example, one dealer may be a little more expensive but have glowing reviews. A great experience can be well worth a few extra dollars.
Just walk into the dealership with your exclusive yourcar offer and a smile. Our dealers are total professionals and they'll do the rest.
Be on time for your appointment. You're getting a special deal and showing that you're serious is a good way to ensure the best outcome. If you're trading in, remember a tidy vehicle is worth more and finally, expect sales staff to ask questions. This helps them focus on options that are relevant to you.
If you'd like to take the car for an offsite test drive that's usually fine. Just be prepared to place a refundable deposit first.
A new car often needs a bit of driving for everything to settle in, so its performance and handling can actually improve over a few weeks. Just remember to savour that awesome new car smell.

If you're a dealer

Dealer ratings are provided by customers after each completed sale. They help you measure your performance and deliver a 5-star experience
Not necessarily. yourcar is all about promoting a great sales experience rather than discounts. If you're offering a good deal and have great customer ratings, you don't need to be the cheapest.
Fast response times. 88% of dealers who respond first are more likely to do a deal, regardless of price
Sell on your terms, at your price. In return, we only ask for your best service. Get in touch to sign up your dealership, we don't impose any terms. It only takes minutes for us to get you up and running.
38% of yourcar leads convert to a sale. We only provide qualified customers.
We don't deal in used or lease vehicles. The yourcar service is designed for new car customers as quality and consistency are key to the experience.

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